Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a Canadian casino we haven't covered yet? This page tells you how to reach the team behind limousinerates.ca.
How to Reach Us
The best way to get in touch is by email at [email protected]. Send us as much detail as you can — the casino brand involved, the page you're referring to, and what prompted your message — so we can get back to you with something useful rather than a generic reply. We typically respond within a couple of business days.
What We Can Help With
We cover a fairly narrow lane: online casinos that accept Canadian players, with a particular focus on how quickly they pay out winnings. That means we're well placed to help with questions like:
- Why a casino appears (or doesn't appear) in our rankings
- How our editorial ratings are worked out
- Clarifying a bonus term or withdrawal condition mentioned in one of our write-ups
- Reporting outdated information, such as a bonus that's no longer live or a payout time that's changed
- General feedback on the site's usability or content
What we can't do is act on behalf of a casino operator — we're an independent comparison resource, not a customer support line for the brands we review. If you have an issue with an actual account, deposit, withdrawal or bonus at one of the sites listed here, that needs to go directly to the casino's own support team, usually reachable through live chat or email from within your player account.
Before You Write In
A few common questions are already answered elsewhere on the site, so you might find a faster answer there:
- If you're wondering how we rank and score operators, see the methodology notes alongside our reviews of brands like Betninja, WinnerIsland and Cashed.
- If your query is about gambling responsibly, setting limits or recognising problem play, our Responsible Gambling page covers this directly.
- If you want to know more about who runs this site and how we work, that's covered on our About Us page.
- For questions about site usage, disclaimers or how our content should be interpreted, check the Terms and Conditions.
Reporting an Error or Outdated Detail
Casino bonuses, payout speeds and terms change often, and we work to keep our pages current, but if you spot something that looks wrong — an offer amount that's changed, a payment method no longer supported, or a licensing detail that's out of date — please tell us. Include a link to the page and, where possible, a screenshot or source, so we can verify and correct it quickly. Accuracy matters more to us than speed, so we'd rather take an extra day to confirm a change than publish something unverified.
Feedback From Real Play
If you've played at one of the casinos we cover — whether it's a fast-payout brand near the top of our list like SlotsGem or CoinPoker, or one further down such as Vegasnow or CrownPlay — your experience is genuinely useful to us. Withdrawal times, verification hassles, customer service quality and mobile performance all vary in practice, and reader reports help us sanity-check what we publish. We can't verify individual account disputes, but patterns reported by multiple readers do inform how we adjust our reviews over time.
A Quick Note on Commercial Relationships
Canda Casino Sites may earn a commission when readers sign up through links on this site. That doesn't buy an operator a better ranking or a more generous review — our ratings are based on the same criteria across every brand, including payout speed, licensing and game selection. If you ever think a review reads more like an advert than an honest assessment, that's exactly the kind of feedback we want to hear.